For veterinary clinics

You can’t hold a frightened cat and the phone at once

Owners ring in a panic, and panic doesn’t hold. prepaid.ai answers on the first ring, asks about the animal first, and gets the emergency in front of the vet while the routine gets booked for later.

Veterinary · your AICall in progress
Thanks for calling the clinic — this is the AI assistant. First things first, is your pet okay?
I’m not sure. My dog got into the pantry and ate a whole block of dark chocolate.
Dark chocolate can be serious, so let’s not wait. I’m flagging the vet now and holding the emergency slot — what’s your dog’s name, and roughly how big is he?
Baxter. He’s a spaniel, about twelve kilos.
Thanks — Baxter is booked for the emergency slot and the vet knows he’s coming. Bring the wrapper if you can, and come straight in.

Sunday, 7:48 pm. The clinic closed at five.

The calls that go missing

The 8 pm chocolate

Poisonings and bloat kill in hours and never wait for opening time. The words that mean an animal cannot wait are flagged the moment they’re said, whatever the clock says.

The consult-room rush

Both hands are holding a frightened cat when the phone rings. The AI answers warmly, takes the details, and nobody has to let go.

The booster that lapsed

Vaccinations and check-ups are the calls that go to voicemail and never come back. Each one gets booked while your team stays with the animals in front of them.

Built in, day one

It already speaks veterinary

A new veterinary agent already listens for the words that mean an animal cannot wait:

emergencypoisonatehit by carnot breathingbleedingseizure

Hear any of these and your AI treats the call as urgent — flagged to you immediately, never left for the morning.

How it answers

Thanks for calling — is your pet okay?

Bookable from the first call
  • Consultation
  • Vaccination
  • Emergency visit

This is the veterinary clinic starting point every new agent is seeded with — then it reads your website and makes it yours.

Every panicked call answered, every emergency flagged.

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