For restaurants and cafés

Every booking call lands mid-service

Friday, seven o’clock: the room is full, the pass is loud, and the person ringing wants a table tomorrow. prepaid.ai takes the booking with the allergy note attached, while your floor staff stay on the floor.

Restaurant & café · your AICall in progress
Thanks for calling Marlow’s — this is the AI assistant. Would you like a table?
Yes — four of us tomorrow night, around seven if you can.
Tomorrow at seven, table for four — done. Anything I should note, an occasion or any allergies?
It’s my mum’s seventieth, actually. And one of us is gluten-free.
Both noted on the booking, so the kitchen knows before you arrive. We’ll see you tomorrow at seven.

Friday, 7:40 pm. The dining room is full and the phone is ringing.

The calls that go missing

The mid-service ring

Whoever grabs the phone abandons a table to do it. The AI takes the booking while front of house stays with the guests who are already there.

The table that went next door

A phone that rings out sounds like a room that’s full. The caller doesn’t try again — they ring the next place on the list and book there.

Booked while you’re closed

Tomorrow’s tables get decided between services and on your day off. Those calls get answered and booked instead of ringing into an empty restaurant.

Built in, day one

It already speaks restaurant & café

No word makes a restaurant call an emergency — a new agent starts ready for the calls a kitchen actually gets: tables, takeaways and the big-night booking.

Hear any of these and your AI treats the call as urgent — flagged to you immediately, never left for the morning.

How it answers

“Thanks for calling — would you like a table?”

Bookable from the first call
  • Reservation
  • Takeaway
  • Private events

This is the restaurant / café starting point every new agent is seeded with — then it reads your website and makes it yours.

What earns its keep in restaurants

BookingsAppointments taken mid-callTables, takeaways and function enquiries go into the book mid-call, with the notes the kitchen needs.
After-hoursYour rules for the 7 pm phoneDay-off and between-service calls still get booked — Monday’s silence stops costing Friday’s covers.
Caller memoryRegulars greeted by nameRegulars greeted by name, with the table they like and the allergy the kitchen must never miss.

Run the service. The bookings take themselves.

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